Program Management and Support Services

Successful procurement training obviously starts with high-quality courses. Equally important however are the program management services and support that make it all happen. They ensure that learners get the most out of their designated training & education path.

Pro-active learner support

Program SupportUnlike other E-learning providers, Procurement Academy will actively support and follow-up learners.
In addition to our High-Impact E-learning, this is one of our unique differentiators that ensures that learners are trained according to the agreed schedule. We have a great multilingual support team, dedicated to make learning an engaging and effective experience for our customers.

The support team has 2 simple measurements:

  • Adoption rate: Percentage of learners that has effectively completed the courses. The team reaches an unsurpassed 99% adoption rate. 3 times higher than market average!
  • Customer Satisfaction: Percentage of satisfied learners & management. We deploy a range of support services to help students and to take the hassle – of training execution and follow-up – out of the hands of management.

Learning & Development Program Manager

Procurement Academy - Program management Services - Upside AwardsThe Learning & Development program manager will structure and make learning in your organization more effective. He/she liaises as an internal consultant with individuals, managers and directors to collect, find and propose solutions to training needs. Existing and company specific material as well as existing and new training providers can be integrated into an overall and comprehensive program. Once structured training processes are embedded, the L&D program manager will often be replaced by a remote support activity.

Learning Management System

Procurement Academy - Program management Services and support - Upside AwardsA Learning Management System is a software tool for the administration, documentation, tracking, and reporting of all your training and learning hours. This includes E-learning, classroom learning, online events, and training content. It also includes the creation of assessments, adding proper documents… We propose one of the most user friendly LMS tools on the market. It has acquired many of the most distinguished awards. Although an LMS is obviously a tool, we see it as a service to centralize and track all the training provided to your company. We can either set up and manage the LMS for you or we can train you how to use it independently.